NHS Gender Identity Clinics

This page lists information about gender identity clinics (GICs) in the UK and their current services during the COVID-19 pandemic.

This page was last revised on February 7th 2021.

Table of Contents:

 

Overview

We list, for each clinic:

  • Contact details
  • Whether a clinic is currently offering appointments
  • Whether a clinic is currently seeing new patients from the waiting list
  • Whether a clinic is currently recommending new hormone prescriptions
  • Estimated first appointment waiting time
  • Official information sources
  • When the section was last updated

Information has been collated from GIC websites, emailing GICs, and community information-sharing. We have done our best to double-check information. Updates and corrections are welcome by email.

We are not currently collecting information on services for under-18s, as we lack expertise in this area and the situation is currently changing rapidly. If you can help us with this, please email us.

 

Clinics

England

Northamptonshire GIC
Daventry

Address: Danetre Hospital, H Block, London Road, Daventry, Northants, NN11 4DY

Phone: 01327 708147

Email: genderclinic@nhft.nhs.uk

Appointments: Yes, phone and video.

Seeing new patients? Unknown. They were not as of September 2020; we are submitting a Freedom of Information request to find out if this has changed.

Recommending new prescriptions? Unknown. They were not as of September 2020; we are submitting a Freedom of Information request to find out if this has changed.

First appointment waiting time: 43+ months.

Official information: Webpage

This section last updated: February 7th 2021.1

 

West of England Specialised Gender Identity Service
(aka The Laurels)
Exeter

Address: The Laurels, 11-15 Dix’s Field, Exeter, EX1 1QA

Phone: 01392 677077

Email: dnp-tr.thelaurels@nhs.net@nhs.net 

Appointments: The majority of previously-booked face-to-face appointments are being done over the phone.

Seeing new patients? No. This has been the case since before the pandemic, August 2019.

Recommending new prescriptions? Yes, to existing patients only.

First appointment waiting time: 60+ months (but no current plans to reopen these).

Official information: Official webpage. Our Freedom of Information request. No pandemic update online, but one was sent to existing patients by post in April.

This section last updated: February 7th 2021.

 

Tavistock and Portman GIC (for over 18s)
(aka Charing Cross, CX)
London

Address: 179-183 Fulham Palace Road, Hammersmith, W6 8QZ

Phone: 0208 938 7590

Fax: 0208 181 4506

Email:

Appointments: Limited face-to-face appointments. Videocall appointments are available for all patients, with phone appointments provided where this is not possible.

Seeing new patients? Yes.

Recommending new prescriptions? Yes, usually after the second appointment.

Waiting time for first appointment: 33+ months

Official information

This section last updated: February 7th 2021.

 

TransPlus, 56 Dean Street
London

Address: 56 Dean Street, Soho, London, W1D 6AQ

Phone: 020 3315 9576

Email: transplusinfo@chelwest.nhs.uk

Special information: TransPlus is a new pilot project providing services to trans patients in a community health setting outside of the GIC. This project is strictly only for patients who were already registered with 56 Dean St before 1st January 2020, and who had already been referred to the GIC. They state that they will have an affirmative model, and much shorter waiting times than the GIC, but will still require a diagnosis to begin hormone treatment. There is extensive information on their website.

Appointments: Yes

Seeing new patients? Yes

Recommending new prescriptions? Yes

Waiting time for first appointment: Unknown, but this is expected to be significantly shorter than London GIC waiting time, and may be weeks rather than months. If you are a patient here, please email us with your waiting time.

Official information: wearetransplus.co.uk.

This section last updated: February 7th 2021.

 

Leeds and York Partnership Gender Identity Service
Leeds

Address: The Newsam Centre, Seacroft Hospital, York Road, Leeds, LS14 6WB

Phone: 0113 85 56346

Email: gid.lypft@nhs.net

Appointments: Yes, by video and phone.

Seeing new patients? No, unless you were invited before March 2020 and had your appointment cancelled due to the pandemic. “This is so we can focus on catching up with missed appointments and to ensure that we have capacity to see new patients.”

Recommending new prescriptions? Yes.

Waiting time for first appointment: 39+ months to first appointment. There is more detailed information for waiting times for specific services on their website.

Official information: Semi-regularly updated on their website.

This section last updated: February 7th 2021.

 

Cheshire and Merseyside Adult Gender Identity Collaborative (CMAGIC)
Liverpool

Address: The Beat, 6 David Lewis Street, Liverpool, L1 4AP

Phone: TBC

Email: cmagic@merseycare.nhs.uk

Special information: CMAGIC is a new pilot project providing services to trans patients in a community health setting outside of the GIC. This project is strictly only for Cheshire and Merseyside patients who already on a waiting list with a GIC.. They state that they will have an affirmative model, and much shorter waiting times than the GIC, but will still require a diagnosis to begin hormone treatment. There is some information on their website. The service was due to launch 18th January 2021 but has been delayed.

Appointments: N/A

Seeing new patients? N/A

Recommending new prescriptions? N/A

Waiting time for first appointment: N/A

Official information: FAQ

This section last updated: February 7th 2021.

 

Indigo Gender Service
Manchester

Address: City Health Centre, 2nd Floor Boots The Chemist, 32 Market Street, Manchester, M1 1PL

Phone: 0161 710 1196

Email: hello@indigogenderservice.ukmailto:hello@indigogenderservice.uk

Special information: Indigo is a new pilot project providing services to trans patients in a community health setting outside of the GIC. This project is strictly only for Greater Manchester patients who were already on a GIC waiting list before 1 December 2020. They state that they will have an affirmative model, and much shorter waiting times than the GIC, but will still require a diagnosis to begin hormone treatment. There is extensive information on their website. We are getting in touch to find out whether appointments have begun.

Appointments: Unknown.

Seeing new patients? Unknown.

Recommending new prescriptions? Unknown.

Waiting time for first appointment: Unknown, but this is expected to be significantly shorter than London GIC waiting time, and may be weeks rather than months. If you are a patient here, please email us with your waiting time.

Official information: indigogenderservice.uk

This section last updated: February 7th 2021.

 

Northern Region Gender Service
Newcastle

Address: Benfield House, Walkergate Park, Benfield Road, Newcastle, NE6 4PF

Phone: 0191 246 6800

Email: NRGDS@cntw.nhs.uk

Appointments: Yes, phone and video.

Seeing new patients? Yes.

Recommending new prescriptions? Yes.

Waiting time for first appointment: 36+ months.

Official information: Webpage.

This section last updated: February 7th 2021.

 

Nottinghamshire Centre for Transgender Health
Nottingham

Address: The Nottingham Centre for Transgender Health, 12 Broad Street, Nottingham, Nottinghamshire, NG1 3AL

Phone: 0115 876 0160

Email: not-tr.gender-services@nhs.net

Appointments: Yes, by video and phone.

Seeing new patients? Yes.

Recommending new prescriptions? Yes.

First appointment waiting time: 39+ months.

Official information: Semi-regularly updated on their website.

This section last updated: February 7th 2021.

 

Porterbrook Clinic Gender Identity Service
Sheffield

Address: Porterbrook Clinic, Michael Carlisle Centre, 75 Osborne Road, Sheffield, S11 9BF

Phone: 01142716671

Email: porterbrook@shsc.nhs.uk

Appointments: Yes, by phone and video.

Seeing new patients? Yes.

Recommending new prescriptions? Yes.

First appointment waiting time: 44+ months.

Official information: Their website.

This section last updated: February 7th 2021.

 

Scotland

Grampian Gender Identity Clinic
Aberdeen

Address: Adult Psychiatry, Royal Cornhill Hospital, Cornhill Road, Aberdeen, AB25 2ZH

Telephone number: 01224 557651

Email address: Grampian.gic@nhs.net

Appointments: Yes, phone and video.

Seeing new patients? Unknown, we are sending a Freedom of Information request to find out.

Recommending new prescriptions? Unknown, we are sending a Freedom of Information request to find out.

First appointment waiting time: Unknown, we are sending a Freedom of Information request to find out.

Official information: None.

This section last updated: February 7th 2021.

 

Chalmers Gender Identity Clinic
Edinburgh

Address: 2A Chalmers Street, Edinburgh EH3 9ES

Phone: 0131 536 1070, 0131 536 2034

Appointments: Yes, video and phone.

Seeing new patients? Yes.

Recommending new prescriptions? Yes.

First appointment waiting time: 28+ months

Official information:

This section last updated: February 7th 2021.

 

Sandyford Gender Identity Service
Glasgow

Address: 6 Sandyford Place, Glasgow, G37NB

Phone: 0141 211 8137 (8.30 – 11.30am Monday to Friday) for gender clinic, 0141 211 8130 for general clinic.

Email: sandyford@ggc.scot.nhs.uk

Appointments: Yes

Seeing new patients? Yes

Recommending new prescriptions? Yes

First appointment waiting time: 36+ months

Official information: Their website

This section last updated: February 7th 2021.

 

Inverness Gender Identity Service
Inverness

Address: Highland Sexual Health Clinic, Zone 14, Raigmore Hospital, Old Perth Road, Inverness, IV2 3UJ

Telephone number: 01463 704202

Appointments: Yes, phone and video.

Seeing new patients? Unknown, we are sending a Freedom of Information request to find out.

Recommending new prescriptions? Unknown, we are sending a Freedom of Information request to find out.

First appointment waiting time: Unknown, we are sending a Freedom of Information request to find out.

Official information: Official website.

This section last updated: February 7th 2021.

 

Northern Ireland

Brackenburn Clinic
Belfast

Address: Shimna House, Knockbracken Healthcare Park, Saintfield Road, Belfast, BT8 8BH

Telephone number: (028) 9504 0161

Email address: BrackenburnClinic@belfasttrust.hscni.net

Appointments: Yes, phone and video.

Seeing new patients? Yes, if you were referred prior to 2021. New referrals are refused.

Recommending new prescriptions? Yes.

First appointment waiting time: Unknown. The waiting list began moving again in late 2021 after nearly two years of freeze.

Official information: Official website. No pandemic update.

This section last updated: February 7th 2021.

 

Wales

Welsh Gender Service
Cardiff

Telephone number: 02921 836612

Email address: Cav.wgs_enquiries@wales.nhs.uk

Appointments: Existing patients are getting appointments by phone and video.

Seeing new patients? Yes.

Recommending new prescriptions? Yes.

First appointment waiting time: 30+ months

Official information: Latest news

This section last updated: February 7th 2021.

 

Help Us Update this Information

Our information is gathered from a mix of official updates, Freedom of Information requests and submissions from patients. Although GICs have begun to offer more public information since TransHealthUK began, there are still many gaps in their information, and they are often slow to provide updates. In some areas we have no information at all. We really welcome information updates from patients to transhealthuk@riseup.net

All information is welcome, but here are some particularly important questions:

  • Did you have a longer or shorter waiting time to first appointment than the information stated here or on the GIC website?
  • Can you confirm whether the GIC is recommending a new hormone prescription?
  • Have you had a rescheduled surgical referral, or no information about this?
  • Do you have other information which contradicts what we have here, or on the GIC website?

 

 

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